Custom Generative AI Applications
We design and develop customized Generative AI applications that enable organizations to transform their business with the full potential of Generative AI. Our team of experts seamlessly put together the best techniques, tools and models to craft the best-fit solution for your unique challenges, creating an impactful solution in the forms of applications, platforms, embedded systems, or recommendation systems.
Example Use Cases
Below are some common use cases of custom Generative AI applications for businesses and organizations.
Customer Support
Digital Assistant
The digital assistant leverages on Generative AI to tap into organization's knowledge base so that it can address customer queries accurately and promptly through email, messaging apps, or a chatbot. Complex queries or leads can be designed to be routed to your customer support personnel. This can significantly reduce the effort required to address and manage customer queries.
Automated Document Processing
The AI agent scans through documents such as invoices and purchase orders, extracts the relevant information, and processes the document according to your prescribed criteria. Suspicious or specific transactions can also be flagged out for further review. This can apply to claims processing, order tracking and fulfillment, or any other processes that typically would require manual processing of documents.
Customer Feedback
Analysis & Retargeting
The AI agent aggregates customer feedbacks and transactional data from various sources for analysis and insights generation. Based on their feedbacks and transactional data, customers can be segmented and recommended with personalized retargeting initiatives based on the organization's prescribed criteria or through a supervised machine learning model. This can be from increasing basket size to improving customer experience.